- Humane warns AI Pin owners to stop using charging case due to potential fire safety risk from certain battery cells.
- Issue isolated to specific battery cells in Charge Case Accessory, not related to hardware design.
- Ai Pin, Battery Booster(s), and Charge Pad not affected, as disqualified vendor does not supply components for those products.
As recompense, the company is offering two free months of its subscription service
Didn’t realise it was a subscription service too. How dim would you have to be to pay 700 dollars for a device on the understanding that it won’t work unless you keep paying 24 more dollars every single month?
People that buy subscriptions like this are a bigger problem than the companies that offer them
Their subscription service costs $24 a month? This is madness.
I am guessing this because the processing is done in the cloud? But then why the $700 price for the “AI Pin” device; what exactly does it do justify a $700 cost if processing is done in the cloud?
what exactly does it do justify a $700 cost if processing is done in the cloud?
Nothing. Literally just using your phone is faster and easier.
Were both users affected?
They have hundreds of users. All of them are youtube reviewers who got one for free, and used It for the grand total of 2 days, but still.
I heard it was 50% of users! And boy is he mad about it.
Good thing he stopped using it a few weeks ago.
"While we know this may cause an inconvenience to you, customer safety is our priority at Humane. "
If this were true, you wouldn’t beta test on your paying customers in public. You test privately, catch and address problems prior to launch. Frauds.
That’s not how taking advantage of a hype boom works. You HAVE to get your terrible, half-baked product out while the hype is here.
