I dont know about others, but sometimes I am not able to check my phone, or be fully present in a conversation that I’m part of. Maybe I’m concentrating on work, or driving, and not able to look. It gets distracting when my phone is constantly buzzing and chiming for 5 minutes straight. Muting the chat can help, but if you forget to check it, or get added to a new one, you can’t really do anything about it. I just want to be able to get notified once that the chat has new messages, decide how I want to react, and then move on from it. Is that too much to ask?
If you’re on Android, BuzzKill can set your notifications to “cool down”, so if you get multiple within a short time, you will only get buzzed again once a set amount of time has passed.