• 2 Posts
  • 346 Comments
Joined 3 years ago
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Cake day: June 28th, 2023

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  • peak of UX

    Good UX.

    give an example

    Already have provided 1 of many examples: classing. Applying a type to the communication relevant to the business. To the process it could be scope, direction, decision ect. This can route, tag, extract, modify and move/copy messages automatically to target services.

    Just to be clear I am not advocating for building Microsoft Lotus notes (Teams), not at all. Quite the opposite.

    However jumping between apps is how mistakes are made, and evidence lost from laziness or “too busy”. IMO Email communications should only be handled by Outlook or a dedicated email client that has the depth of functionality for good communication. Addins provide the middleware between different products and services to integrate them. It can even be completely transparent to the user.

    Bringing this back to the topic. The shift to the web only Outlook means no more BYO libraries, no more .net , no more OS api, no more COM api. These provide an enormous amount of capability for addins to leverage and provide integration. Now with website Outlook, the api is incredibly limitted and entirely controlled by Microsoft, there is no BYO libraries and connectivity and those existing web api’s can and are removed at whim removing the ability to conduct business on 365.

    So if someone can build an app like Outlook that has rich email, calendaring and pure depth of functionality that it has. This would be a massive barrier removal if not in my oppinion the last barrier for mass business FOSS adoption.