bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 4 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square177fedilinkarrow-up1840arrow-down18
arrow-up1832arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 4 days agomessage-square177fedilink
minus-squarepinball_wizard@lemmy.ziplinkfedilinkEnglisharrow-up8·4 days agoPlus the halucination risk.
Plus the halucination risk.