At a certain point, making some functionality only available to part of your audience is more costly than just allowing it for everyone. Also the PR would have been horrible.
Now, being sued into doing it at all somehow made everyone in this thread fawn over them…
Also giving refunds is required by law in some countries, it’s not like valve invented it out of the goodness of their heart.
Australia sued them into their current refund policy
They did not need to extend that to countries like the US.
At a certain point, making some functionality only available to part of your audience is more costly than just allowing it for everyone. Also the PR would have been horrible.
Now, being sued into doing it at all somehow made everyone in this thread fawn over them…