Is it possible applications go missing? I received an email yesterday about a request and 2 hours ago, but can’t find them in the applications overview, neither unread nor all
Do you have email verification enabled?
I think the application won’t be visible until the applicant verifies their email address if you have that admin option set. I could be wrong, but that seems to be how it is on my instance.
You’re correct.
In my instance when asking why people want to join I added a line telling them that they need to confirm their email address before I can see the application.
Good deal, and good to know. I was pretty sure, but not 100% confident, that was how it works. Now I am.
Adding the bit to the application about confirming their email sounds like a great idea. I may add a similar note to my sign up form.
Yes indeed, request only showed up in overview once I clicked the confirm link from the email. Good idea about mentioning it in that text!