Is it possible applications go missing? I received an email yesterday about a request and 2 hours ago, but can’t find them in the applications overview, neither unread nor all

  • Admiral Patrick@dubvee.org
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    1 year ago

    Do you have email verification enabled?

    I think the application won’t be visible until the applicant verifies their email address if you have that admin option set. I could be wrong, but that seems to be how it is on my instance.

    • Beto@lemmy.studio
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      1 year ago

      You’re correct.

      In my instance when asking why people want to join I added a line telling them that they need to confirm their email address before I can see the application.

      • Admiral Patrick@dubvee.org
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        1 year ago

        Good deal, and good to know. I was pretty sure, but not 100% confident, that was how it works. Now I am.

        Adding the bit to the application about confirming their email sounds like a great idea. I may add a similar note to my sign up form.

      • majorswitcher@lemmyfly.orgOP
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        1 year ago

        Yes indeed, request only showed up in overview once I clicked the confirm link from the email. Good idea about mentioning it in that text!