Gaywallet (they/it)@beehaw.orgM to

World News@beehaw.org · 9 months ago

Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

cross-posted to:
technology@lemmy.world

155

Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

Gaywallet (they/it)@beehaw.orgM to

World News@beehaw.org · 9 months ago

cross-posted to:
technology@lemmy.world

Air Canada appears to have quietly killed its costly chatbot support.

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9 months ago
Ironically the bot summary missed the crucial point that Air Canada’s chatbot gave inaccurate information.

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