I should actually be working 8h a day, but most of it is spend not working. If I’m honest I’m probably working more like 3h a day even though I enjoy my job.
I should actually be working 8h a day, but most of it is spend not working. If I’m honest I’m probably working more like 3h a day even though I enjoy my job.
IT is fun, I do anywhere from 2 hours to 16 hours in my 8hr shift depending on what the day brings me. 16 hours is the extreme rare, of course, and either outage or project based.
I think on average I do about 5 hours a week. I would do less, but it’s obviously unreasonable to expect users to use the password reset tool.
It’s for security /s (or not /s not sure 😅)
I’m so happy we have a T1 service desk to handle that, really frees up the time to deal with user error. The mining industry is a real mixed bag but the skill development is top notch.